Question 1

Is there a free trial?

Accepted Answer

Yes. 14 days, all features, no credit card required. You can explore everything before deciding.

Question 2

What devices can I use?

Accepted Answer

Any device with a web browser. Phone, tablet, laptop, it works everywhere. No app to install.

Question 3

Can I use it for multiple business types?

Accepted Answer

Absolutely. Custom fields, payment methods, booking slots, and receipts are all configurable per business.

Question 4

How do customers book online?

Accepted Answer

Enable public booking in Settings and share the link via WhatsApp. Customers pick a date, choose a time slot, and book themselves 24/7.

Question 5

Is my data safe?

Accepted Answer

Your data is stored on Supabase (powered by AWS) with row-level security. Each account can only access its own data.

Question 6

Can I also sell products online?

Accepted Answer

Yes. With OperoStore, you get a ready-made online storefront with your own URL. Add products, manage orders, accept payments, and arrange shipping. It is included in your OperoSuite account.

Question 7

How does order tracking work for online sales?

Accepted Answer

Set shipping fees and free shipping thresholds in settings. When an order is placed, you can add a courier name and tracking number. Customers can track their orders in real time. JNE and other couriers are supported.

Question 8

What if I need a feature that doesn't exist?

Accepted Answer

Tell us. Pro users can request custom features. We actively build based on user feedback. Many features in OperoSuite came from real user requests.

Question 9

What if I need help?

Accepted Answer

Email support@operosuite.com or chat us on WhatsApp. We respond within hours.

Question 10

What is the difference between OperoCashier and OperoStore?

Accepted Answer

OperoCashier is for in-person sales: POS, customer management, bookings, and loyalty programs for your physical store. OperoStore is your online storefront for selling products online with cart, checkout, orders, and shipping. Both are included in your OperoSuite account.

Question 11

Can I use both OperoCashier and OperoStore at the same time?

Accepted Answer

Yes. They work together seamlessly. Manage your physical store with OperoCashier and your online sales with OperoStore, all from one dashboard and one account.

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